Policies
Intake form
New clients will receive an intake and consent form to be filled out prior to the start of the session.
Payment
Appointments
For sessions, payment is due after the appointment. You will receive an invoice via email.
Payments can be made via e-transfer to: NourishTheYin@gmail.com.
Training/courses
For training/courses, a $50 deposit is required to secure your spot. Upon completing the registration form, you will receive two invoices:
- one for the deposit, and
- one for the remaining balance (due before the course/training starts)
Payments can be made via e-transfer to: NourishTheYin@gmail.com.
Cancellation
Appointments
We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment.
We understand that life happens, and we appreciate your cooperation.
For urgent matters, please contact Dorothy via email at NourishTheYin@gmail.com or text 613-501-0165.
Training/courses
If, due to unforeseen events, a training/course offering must be cancelled, all successfully registered participants will be refunded in full (including the deposit) via e-transfer to the email addresses we have on file.
Conflict of interest
The practitioner reserves the right to withhold services where there may be a real or perceived personal or professional conflict of interest. This may include not offering services to relatives, relations, or other individuals with whom remaining professionally neutral is challenging.
Privacy
All client information is kept confidential, and is only used for the purposes of providing services with “Nourish The Yin” and its associates. Client information will not be shared with any other party without written consent of the client or parent/guardian if the client is under 18 years old.
Any data or information collected in interactions with “Nourish The Yin” and its associates is managed by the applications/service providers (ie: Google, Square, Zoom, etc.).